We want you to be 100% satisfied with our products. If you are unhappy with any product ordered from us, please let us know as soon as possible and we will do all we can to correct the situation. If you would like to return a product, please ship it back to us within 30 days of receipt for a refund. After 30 days from receipt, returns will not be accepted. We unfortunately cannot reimburse the cost of return shipment. To arrange for a return, please contact us. Important Note: It is your responsibility to pack the returned product appropriately and with enough protection so that it arrives undamaged. We will not be able to refund any products that arrive damaged to our location.